Privacy policy

1. preamble

Thank you for visiting our website (hereinafter referred to as “Website”) and for your interest in our company and our products and services. To ensure that you feel safe and comfortable when visiting our website, we take the protection of your personal data and its confidential treatment very seriously. With the following notes on data protection, we would therefore like to inform you about when we store which data and how we use it – naturally in compliance with the applicable data protection regulations.


2. responsible company

The responsible party within the meaning of Art. 4 No. 7 of the European Data Protection Regulation (hereinafter “GDPR”) is Vienna-Life Lebensversicherung AG Vienna Insurance Group with its registered office in Schaan and the following address for service:

Industrial road 2
9487 Bendern

The data protection officer is Johann Fahrnberger, who can be reached at the above postal address with the addition “Attn. data protection officer” and as follows:



3. personal data

This Privacy Policy sets out our principles in relation to the protection of your data, in particular that information such as name, address, date of birth, email address, user behavior, IP address, etc., which relates to an identified or identifiable natural person. (hereinafter “personal data”).

This Privacy Policy applies only to our website and in no way to third party websites, products and services, even though you may be directed to third party content via a link from our website. In this context, we do not assume any responsibility for the content of any third party website, products or services.


4. purpose & general legal basis

The purpose of our website is to inform you about our company, team, products and services. You can also use the contact form or send an email to the general email address office(at) to contact us. The information provided, such as name, telephone number, email address, will be stored by us for the purpose of responding to your inquiry. The information will be deleted as soon as it is no longer required, unless legal retention obligations require its continued (and possibly limited) storage.

By visiting our website and using our products and services, you expressly agree to the collection and processing of your personal data. Furthermore, you equally accept our General Terms and Conditions in the most current version.


5. personal data collected

In principle, you can visit our website without directly disclosing to us who you are. Thus, during the purely informative use of the website, our web servers automatically store information that your browser transmits to us. We base this on Art. 6 para. 1 lit. f DSGVO. The information collected is technically necessary for us to display our website to you and to ensure stability and security. The following data is collected for this purpose:


  • IP address
  • Type of web browser and its language and version
  • Operating system incl. surface
  • Domain name of your Internet Service Provider
  • the website from which you are visiting us
  • the websites that you visit with us as well as
  • the date and duration of the visit and the amount of data transferred in this context.

Further personal data is only collected if you contact us using the contact form or via email. By sending the contact form or email, you agree that we may process and store the data disclosed therein for the purpose described in section 4 above.


6. cookies

No so-called “cookies” are used on our website – with the exception of item 7 below.

For the sake of better comprehensibility, it should nevertheless be mentioned here that a cookie is a small text file that is placed on your hard drive by a website in order to make it easier for you to use a website and to tailor it to your needs. To do this, however, the text file sends certain information to the site that placed it.


7. google analytics

This website uses Google Analytics, a web analytics service provided by Google Inc (hereinafter “Google”). Google Analytics uses cookies (see section 6). The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. However, we have activated IP anonymization as standard, so that your IP address on this website will be shortened by Google beforehand within member states of the European Union or in other contracting states to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transferred to a Google server in the USA and shortened there.

On behalf of the operator of this website, Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage to the website operator.

The IP address transmitted by your browser as part of Google Analytics is not merged with other data from Google.

You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) to Google and the processing of this data by Google by downloading and installing the browser plug-in available at the following link:

This website uses Google Analytics with the extension “_anonymizeIp()”. This means that IP addresses are processed in abbreviated form, which means that personal references can be ruled out. Insofar as the data collected about you has a personal reference, this is therefore immediately excluded and the personal data is deleted immediately.

We use Google Analytics to analyze and regularly improve the use of our website. The statistics obtained enable us to improve our offer and make it more interesting for you as a user. For the exceptional cases in which personal data is transferred to the USA, Google has submitted to the EU-US Privacy Shield, The legal basis for the use of Google Analytics is Art. 6 para. 1 p. 1 lit. f DS-GVO.

Information on the third-party provider (processor within the meaning of Art. 28 DSGVO):



8. access to personal data to third parties

Your data will not be sold, rented or made available to third parties in any way other than that presented here. Personal data will only be transferred to state institutions and authorities within the framework of mandatory legal provisions.

9. management, storage and security of personal data

Vienna-Life takes data protection seriously, which is why we use technical and organizational security measures to protect the data we manage against accidental or intentional manipulation, loss, destruction or against access by unauthorized persons. Our security measures are continuously improved in line with technological developments.

Your data will be stored exclusively on the web servers of our homepage operator located in Liechtenstein (thus order processor in the sense of Art. 28 DSGVO) li-life web+it est., Lova Center, 9490 Vaduz.

Despite our technical and organizational measures to protect your data, we cannot guarantee absolute security. By using our website and our products and services, you acknowledge that we do not make any representations or warranties regarding the protection of your data and that we will not be liable in case of accidental or intentional manipulation, loss, destruction or access by unauthorized persons. Notwithstanding the foregoing, we will of course comply with our reporting obligations under the GDPR.


10. adaptation of the privacy policy

We regularly adapt this privacy policy to the current legal and factual circumstances. The revised version comes into force with publication on this website.


11. rights of the persons concerned and contact

Upon request, we will inform you in writing whether and which personal data about you are being or have been processed by us (Art. 15 DSGVO).

You also have the possibility to request the correction or deletion of your data in compliance with the legal requirements (Art. 16 and 17 DSGVO).

Furthermore, you have the right to request the restriction of processing from us (Art. 18 DSGVO) or to exercise your right to data portability according to Art. 20 DSGVO.

Finally, you have the right to object pursuant to Art. 21 DSGVO as well as the right to complain to the data protection supervisory authority about the processing of your personal data by us.

Please exercise any rights to be addressed to us by contacting our data protection officer in accordance with section 2.


Version: DSGVO-1
Entry into force: 09.05.2018